Reputation management for medical practices
Answer every Google review from one inbox.
BestDoc asks patients for feedback after their visit and brings Google reviews from all your locations into one inbox. Reply with a draft written by AI, which your team checks before it is published.
$250 per provider/month or $450 per facility/month
- Free 15-minute demo, no commitment
- Every Google location in one inbox
- No long-term contract, cancel anytime
Practices using BestDoc
From solo offices to a multi-specialty clinic in Brooklyn seeing 3,500+ patients a week.
Feedback, replies and ratings in one place.
How reputation management works for your practice, day to day.
Ask after the visit
BestDoc requests feedback from patients after their visit, automatically.
Reply from one inbox
Google reviews from every connected location arrive in one place. AI drafts a reply in one click.
Publish when it reads right
Edit or regenerate the draft. Nothing is published until your team approves it.
Know how every location is doing
See each location’s Google rating, new reviews, reply coverage and the reviews still waiting for an answer.
- Rating and new reviews by period
- Reply coverage and unanswered reviews
- Locations ranked side by side
The rest of your front office, in the same subscription.
Booking, intake, payments and reviews work together in one system, at one monthly price.
Online booking
Patients book open times from your website, your BestDoc profile or Google.
Learn morePatient payments
Send a payment link by text or email and see what is paid, pending or refunded.
Learn moreDigital intake
Patients complete forms and upload their ID and insurance card before the visit.
Learn moreEverything else
Reminders, waitlist, calendar and team tools, and your profile on bestdoc.com.
See all features
One flat monthly price. No per-booking fees.
Per-booking marketplaces charge $35 to $110+ for every new patient. On BestDoc, a hundred bookings cost the same as ten.
$250/ provider / month
or $450 / facility / month
- Unlimited bookings
- No long-term contract, cancel anytime
- Save 20% with annual billing
Included at either price
- Online booking
- Text and email reminders
- Digital intake forms
- Online payments
- Waitlist
- Review requests
- Calendar and team tools
- Your profile on bestdoc.com
Not sure which price applies to you? Tell us how many providers and locations you have and we will confirm it in the demo. Card processing fees for online payments are separate from the subscription. The marketplace comparison is based on publicly available information; BestDoc is not affiliated with those marketplaces.
Questions before a demo?
How do I connect my Google reviews?
Connect your Google Business Profile in BestDoc and choose the locations you want to manage. You need access to those locations in your Google account.
Are my existing Google reviews imported?
Yes. When you connect a location, its Google review history comes into BestDoc, and new reviews keep arriving after that.
Does the AI publish replies on its own?
No. The AI writes a draft. Your team can edit or regenerate it, and nothing is published until someone clicks Approve & Publish.
Can I manage several locations?
Yes. Reviews and ratings from every connected location are in one place, and you can filter by location.
Can BestDoc remove negative reviews?
No. Only Google can remove a review that breaks its policies. BestDoc helps your team answer every review promptly and professionally.
Is this the same as a reputation management agency?
No. BestDoc gives your team the tools for the everyday part of reputation management: feedback requests after visits, one inbox for Google reviews with AI-drafted replies, and ratings by location. It does not write reviews or pay for them.
Is review management part of the subscription?
It is part of the BestDoc platform, with booking, intake and payments. The price is $250 per provider or $450 per facility each month, and we confirm what your setup needs in the demo.
Book your 15-minute demo.
Leave your details and we will reply within one business day to set a time.
- Your Google review inbox and location ratings on a sample practice
- Your price for your number of providers and locations
- No slides and no commitment